Dementia Care Home

Westdale Care Home and Westdale Quaker Housing Association Ltd

129 Melton Road, Nottingham, Nottinghamshire, NG2 6FG

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds19
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2018-11-03

Save Westdale Care Home and Westdale Quaker Housing Association Ltd to your shortlist

Keep a running list, add visit notes, and compare homes side-by-side. Free account — it takes a minute.

The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

What strikes visitors first is how content residents appear — chatting in the communal areas, enjoying the gardens, looking genuinely at ease. Families describe staff who take time to understand each person's preferences and routines, creating care that feels natural rather than institutional. That patient, encouraging approach seems to help even anxious new residents settle quickly.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness68
  • Activities & engagement60
  • Food quality60
  • Healthcare65
  • Management & leadership74
  • Resident happiness68
Section 02

What inspectors found

Inspected 2018-11-03

  • Is this home safe?

    Not yet rated
    The Safe domain was rated Good at the October 2024 inspection. This covers staffing levels, medicines management, infection control, and how the home responds to risk. No specific observations, incidents, or details about staffing ratios are included in the published summary. The home is registered for 19 beds, which is a small size that can support closer staff-to-resident ratios, though the actual numbers are not confirmed in the report.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    The Effective domain was rated Good at the October 2024 inspection. This covers staff training, care planning, healthcare access including GP involvement, and food quality. Westdale lists dementia as a specialism, which means inspectors would have expected to see evidence of relevant training and care planning. No specific examples of training content, care plan detail, or healthcare arrangements are described in the published summary.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    The Caring domain was rated Good at the October 2024 inspection. This is the domain most directly connected to how staff treat your parent day to day, covering warmth, dignity, privacy, and whether people are treated as individuals. No specific inspector observations, resident quotes, or family comments are included in the published summary. The Good rating indicates inspectors were satisfied, but the basis for that judgment is not described.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    The Responsive domain was rated Good at the October 2024 inspection. Responsiveness covers whether the home tailors care to individual needs, provides meaningful activities, supports independence, and plans for end-of-life care. No specific activities, engagement examples, or evidence of individual tailoring are described in the published summary. For a home with a dementia specialism and 19 residents, individual engagement is particularly important.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    The Well-led domain was rated Good at the October 2024 inspection. The registered manager, Ms Doris Bridget Irene Straun, holds both the registered manager and nominated individual roles, meaning she is personally accountable to the regulator for the home's performance. This structure can support direct, consistent leadership in a small home. No specific details about governance processes, staff culture, or family involvement in feedback are described in the published summary.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Westdale provides residential care for adults over 65, with specialist support for those living with dementia. The home also welcomes younger adults who need residential support. For residents with dementia, the team brings particular patience and understanding to daily care. Staff work to maintain familiar routines where possible, helping residents feel secure while gently encouraging engagement with activities and social life. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Westdale Residential Care Home received a Good rating across all five inspection domains in October 2024, which is a positive foundation. However, the published report text contains very limited specific detail, so scores reflect the Good rating with appropriate caution rather than strong direct evidence.

Homes in East Midlands typically score 68–82.

The three-lens summary

Lens 01

What families tell us

What strikes visitors first is how content residents appear — chatting in the communal areas, enjoying the gardens, looking genuinely at ease. Families describe staff who take time to understand each person's preferences and routines, creating care that feels natural rather than institutional. That patient, encouraging approach seems to help even anxious new residents settle quickly.

Lens 02

What inspectors have recorded

Staff here seem to share a consistent approach — responsive when families raise concerns, attentive to changing needs, and skilled at reading the subtle signs of what residents require. Communication flows easily between the team and families, creating a sense of partnership rather than just service delivery.

Lens 03

How it sits against good practice

Sometimes the best measure of a care home is seeing someone arrive uncertain and leave with renewed confidence — something that seems to happen here with reassuring regularity.

DCC Recommendation

Worth a visit

Westdale Residential Care Home, at 129 Melton Road, Nottingham, was assessed in October 2024 and rated Good across all five inspection domains: Safe, Effective, Caring, Responsive, and Well-led. It is a small home with 19 beds, registered to care for people over and under 65, including those living with dementia. The registered manager, Ms Doris Bridget Irene Straun, also holds the role of nominated individual, indicating direct and personal accountability for how the home is run. The main limitation of this report is that the published inspection text provides very little specific detail. A Good rating is genuinely positive, but it tells you the inspectors were satisfied, not what they actually saw or heard. Before making a decision, visit in person and ask the manager to walk you through the dementia unit, explain night staffing numbers, and show you an example of how a care plan is reviewed with families. Arriving unannounced at a quieter time, such as a weekday afternoon, will give you a more honest picture than a scheduled tour.

The three questions to ask when you visit

Save this home. Compare it against your shortlist.

Let our analysis show you how Westdale Care Home and Westdale Quaker Housing Association Ltd measures up against the other homes you’re considering. Free account.

Create free account →

In Their Own Words

How Westdale Care Home and Westdale Quaker Housing Association Ltd describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Westdale Care Home and Westdale Quaker Housing Association Ltd says about itself

Where personalised care helps residents truly flourish

Westdale Residential Care Home – Expert Care in Nottingham

Families searching for care in Nottingham often discover something special at Westdale Residential Care Home. Here, the focus on individual needs creates an environment where residents don't just cope — they genuinely thrive. The difference shows in relaxed smiles, renewed confidence, and families who feel their loved ones are truly understood.

Care & specialisms

Who they care for

    Westdale provides residential care for adults over 65, with specialist support for those living with dementia. The home also welcomes younger adults who need residential support.

    How they describe their dementia care

    For residents with dementia, the team brings particular patience and understanding to daily care. Staff work to maintain familiar routines where possible, helping residents feel secure while gently encouraging engagement with activities and social life.

    “Sometimes the best measure of a care home is seeing someone arrive uncertain and leave with renewed confidence — something that seems to happen here with reassuring regularity.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

    Twelve signs to observe. A simple scoring framework. A printable, one-page record you can take to your next GP appointment, so you go in with specifics, not anxiety.

    Download Your Checklist

    No registration required to download. Free.

    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

    FAQs Related to Care Homes increasing support care

    How often to visit a parent with dementia in a care home — and what makes a visit actually matter

    read this FAQ

    Care home fees and dementia — who pays, who doesn't, and what determines the difference

    read this FAQ

    Do you have to sell the house to pay for dementia care? The options most families don't know about

    read this FAQ

    The 7-year rule and care home fees — what it actually means and why it's misunderstood

    read this FAQ

    How much the NHS will pay for a care home — and what happens when the home costs more

    read this FAQ

    NHS Continuing Healthcare and dementia — who qualifies, how to apply, and what to do if refused

    read this FAQ

    When the NHS pays for dementia care — the two situations and how to access both

    read this FAQ

    What the NHS actually covers in dementia care — and the funding most eligible families never claim

    read this FAQ
    We use cookies in order to give you the best possible experience on our website. By continuing to use this site, you agree to our use of cookies.
    Accept